We have visited dozens of resorts in the Cancun region. This was the first time we felt the resort really just did everything right. The rooms were incredible, even their lowest category. We have always been disappointed with food at resorts but we were amazed at how well the food was done at this resort. Over the 4 days we were there, there was maybe one thing that one of us didn't like! We loved it so much, we ended up joining their membership so we have prepaid days to go back. Have definitely found our Cancun resort- we will stop looking for the one.
Ajtandbam
março de 2024
The staff was kinder than I expected, and I was very pleased to be greeted with a smiling face. I was also very satisfied with the comfortable space that allowed me to experience nature as it is. I would like to thank again Hugo, who works at EL SUSPIRO, the Mexican restaurant in Building 2, and David, who works in the morning at the coffee shop right in front of the gym in Building 2. I was happy to enjoy excellent service thanks to them.
Jennet
junho de 2024
Food is amazing in most restaurants. The breakfast buffets have great variety and the quality of the food is high. The a la cart dinner restaurants are also very good. The staff is very friendly and helpful. The room is spacious with a very comfortable bed. Service was great everywhere. It was a true luxury vacation.
Dorothé
junho de 2023
The hotel is lovely. There is a big pool, lots of choice of good all-inclusive restaurants, and lots of bars with a very good range of drinks. We liked the rooftop bar with infinity pool the best. Most of the staff were extremely helpful. The weather was perfect. The transfer to hotel from airport was very straightforward and inexpensive (this was done through Booking.com and much cheaper than using the hotel’s service for this). Our trip was for 9 nights which was about perfect.
Stuartj72
fevereiro de 2023
This is by far the best all-inclusive experience I've ever had, and probably one of the best out there! I can't even begin to describe how beautiful the facilities are: from the abundant greenery, to the architecture, to the pristine pools, it was truly outstanding. Would highly recommend for anyone seeking an upscale all-inclusive experience.
Juliana
fevereiro de 2023
The attention to detail and the overall vibe was great!
Divyanshu
agosto de 2024
The food was amazing, Staff were very kind. But we have to reserve dinner table and it makes clients limiting what to eat. Recommend to reserve as early as possible
Guh
agosto de 2024
The location is far from the city, the beach is beautiful and inspirational. The remoteness of the place helps to feel the uniqueness of the place. Overall the hotel and my experience is beyond any of my expectations.
Julia
janeiro de 2024
Everything - I cannot fault this place. Absolutely beautiful, staff were so amazing and for an all inclusive resort the food was spectacular. To this day my boyfriend says he has not had better bacon in his life from the breakfast buffet lol!
Hoang
abril de 2023
facilities and cleanliness good food
Justine
março de 2023